Delivery and Shipping Information

Within Hong Kong territory

The below regions can enjoy a free delivery service for purchase over a certain amount*

  • Hong Kong Island, Kowloon, New Territories: over HK$499
  • Tung Chung: over HK$599
  • Outlying Islands, Ma Wan, Discovery Bay and villages: over HK$699

*Freight collect shipping or extra delivery charge for purchase below specified (price after discount) will be applied as following:

  • Hong Kong Island, Kowloon, New Territories: HK$50
  • Tung Chung: HK$100
  • Outlying Islands, Ma Wan, Discovery Bay and villages: HK$150

Please whatsapp +852 6366 6568 or email [email protected] for extra delivery charges of other unmentioned remote areas.

S.F. Express

SF. Locker Self-pickup
SF. Locker Locations

S.F. Stores Self-pickup
SF Store Address
Service Partner Address

*SF Express shipping service is not available for orders containing over 3 Litres of liquid product.

Self Pick-up

We will contact clients to schedule the self pick-up date and time within 7 working days upon receipt of the order. 

International Shipping

We provide international delivery service but delivery fees depends on the product quantity and delivery destination. Please contact us by whatsapp +852 6366 6568/[email protected] before placing order.

Customs, Duties, and Taxes

All customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. You are responsible for assuring that the product can be lawfully imported to the destination country and must comply with all laws and regulations of the destination country.

Delivery Time

Your order will be processed and sent out within 7 working days after payment is confirmed.

Please note that some items need to pre-order. The delivery time and product availability of pre-order items might vary and depend on suppliers and locations and production availability.

Please contact whatsapp +852 6366 6568, or email [email protected] for more details about specific products.

Do I have to sign for my package？

To protect the interest of our customers, we require customers to verify their identities and to sign off the package.